ICT Services

ICT ServicesMada provides digital accessibility consulting services and accreditation for digital platforms in accordance with international standards to support the right of persons with disabilities and the elderly to access information independently.

Mada Center focus on enhancing the accessibility of digital platform through providing the following:

Public Venue ICT Accessibility Services

Public Venue ICT Accessibility refers to the ease of access to information and services at different public venues by people with disabilities (PWDs) and the elderly.

Services provided by Mada guide organizations step by step on how to ensure that public venues comply with international standards for Digital Accessibility. We will ensure that auditory announcements, media information boards, electronic kiosks and User Interfaces at the venue are accessible.

Thus, public venues (shopping centers, hotels, airports, conference centers, etc) would be accessible by People with Disabilities and the elderly in addition to increasing general full access to the venue, events and services.

Electronic Documents Accessibility Services

Electronic Documents accessibility refer to making electronic documents such as word documents and PDF files more accessible to people with disabilities and the elderly.

Services provided by Mada guide organizations, step by step on how to ensure that their internal and public facing electronic documents comply with international standards for Accessibility; W3C
WCAG 2.1, A and AA. Thus, Electronic Documents would be accessible to People with Disabilities and the elderly.

Electronic Kiosks / ATMs Accessibility Services

Electronic Kiosk and ATMs accessibility refers to the ease of use of information and services on Electronic kiosks and ATMs by people with disabilities and the elderly.

Services provided by Mada guide the organizations, step by step on how to ensure that their Electronic Kiosks comply with international standards for Accessibility; ADA and W3C
WCAG 2.1, A and AA. Thus, ATMs and Electronic Kiosks would be usable by People with Disabilities and the elderly. In addition to improve their general usability.

Eligibility to Mada’s Electronic Kiosk and ATMs Accessibility Accreditation is granted to the organization upon successfully completing the manual usability assessment.

Mobile Accessibility Services

Mobile accessibility refers to making mobile applications more accessible to people with disabilities and the elderly.

Services provided by Mada guide the organizations, step by step on how to ensure that their mobile applications comply with international standards for Mobile Accessibility; W3C
WCAG 2.1, A and AA. Thus, Mobile applications would be accessible to People with Disabilities and the elderly. In addition, mobile applications accessibility enhancements would greatly improve usability for regular users.

Eligibility to Mada’s Mobile application Accreditation is granted to the organization upon successfully completing the manual usability assessment.

Web Accessibility Services

Web accessibility is the inclusive practice of ensuring there are no barriers that prevent interaction with, or access to, websites on the by people with disabilities.

Services provided by Mada guide the organizations, step by step on how to ensure that their website complies with international standards for Web Accessibility; W3C
WCAG 2.1, A and AA. Thus, websites would be accessible to People with Disabilities and the elderly. In addition, website accessibility enhancements would greatly improve usability for regular users, increasing its exposure in search engines.

Eligibility to Mada’s Web Accessibility Accreditation is granted to the organization upon achieving a score of 90% or higher on the Mada Web Accessibility Monitor scale, and successfully completing the manual usability assessment.

For more library support please check UI Web Component


To obtain digital accessibility services please submit a request by visiting the link below.
Request Service