Standards

Recommended ICT Accessibility Standards by Domain

Websites

Domain 1: Websites

  • Web Content Accessibility Guidelines (WCAG) 2.2 A,AA

Mobile Applications

Domain 2: Mobile Applications

Standards for Mobile Products and Applications

  • W3C Mobile Accessibility: Mobile web accessibility best practices guidelines.
  • WCAG – Web Content Accessibility Guidelines (WCAG) 2.2- A,AA: WCAG 2.2 covers web pages and web applications, including web content used on mobile devices.
  • User Agent Accessibility Guidelines (UAAG) : UAAG explains how to make user agents accessible.
  • Guidelines (ATAG): ATAG explains how to make the authoring tools accessible.

Electronic Documents

Domain 3: Electronic Documents

Standards for Electronic Documents

  • WCAG – Web Content Accessibility Guidelines (WCAG) 2.2- A,AA: WCAG 2.2 covers web pages and web applications, including web content used on mobile devices.
  • (U.S.) Section 508 Guidelines for Accessible Documents: Guidance for creation and checking of the four most commonly used file types: PDF format, and Microsoft Word, Excel and PowerPoint files. It also specifies a standard for online forms.

Media

Domain 4:  Media (video and audio)

Standards for Audio and Video Media Accessibility

  • WCAG – Web Content Accessibility Guidelines (WCAG) 2.2- A,AA: Time-Based Media, Guideline 1.2

Electronic Kiosks and Automated Teller Machines

Domain 5:  Electronic Kiosks and Automated Teller Machines (ATMs)

Standards of Automated Teller Machines and Electronic Kiosks

  • (U.S.) ADA Standards for Accessible Design (Americans with Disabilities Act, amendments effective 3/15/2012) : Providers, purchasers and users of ATMs and ITMs
  • Ergonomic aspects:

ISO/IEC TR 29138-2:2009 Information technology — Accessibility considerations for people with disabilities — Part 2: Standards inventory (ISO/IEC, 2009) : Physical design of devices.

  • User interface aspects:

ISO/IEC 24786:2009 Information technology — User interfaces — Accessible user interface for accessibility settings (ISO/IEC, 2009c) : User interface design for devices.

Text and Video Relay Services for the Deaf

Domain 6:  Text and Video Relay Services for the Deaf

Standards and Guidelines for Text and Video Relay Services

  • EN 301 549 – European Standard for Accessible ICT, Sec. 13 Relay services: Support telephony service providers and government (state) relay services